STRATEC’s Internet of Things (IoT) platform
Vigilant Online, STRATEC’s cloud-based Internet of Things platform, is designed to provide valuable insights into the instrument performance and assay data of your fleet. It provides important instrument information for the purpose of analysis, control and business process integration.
At the same time, it upholds the highest standards in terms of data protection and cybersecurity. The platform enables you to share data with your team and remotely access log-files for troubleshooting. This will make your customer support as efficient as possible.
Main benefits for customers
INCREASE EFFICIENCY
by gaining insights into the performance of instruments and reagents
IMPROVE SERVICE
by optimizing fleet management
REDUCE COSTS
by optimizing customer support
USE CASE FOR VIGILANT ONLINE
Vigilant Online is designed to readily support all typical use cases for connected instruments. To connect and integrate existing customer IT solutions, Vigilant Online offers B2B interfaces which can be tailored exactly to your needs. To meet individual customer requirements we additionally offer customized modules.
Key features
- REDUCTION OF SERVICE COSTS
Analyze instrument usage history
Visualize event statistics and telemetry data
Remote log-file requests for troubleshooting
Assignment of service technicians to specific instrument groups
Constant monitoring of instrument status
- SECURITY
User account management with role-based access
Enforced password policy with expiration settings
Complete audit trail for instrument and user activities
Encrypted data in transit and at rest
- SCALABLE
Scalable to support several thousand simultaneously connected instruments emitting large data volumes
- DATA PRIVACY
All data including operator data are handled in a GDPR-compliant manner (EU General Data Protection Regulation)
- PERFORMANCE MONITORING
Usage statistics (cycle counter, assay usage, rate of invalids)
Instrument configuration (software & firmware version with history)
Error event statistics per category and assay
- COLLECTION OF INSTRUMENT DATA
Telemetry data of sensors & actuators
Monitoring of hard drive capacity
Events data including severity, source, and context
Assay-related data
- REMOTE CONFIGURATION MANAGEMENT
Remote distribution of settings, assays files, user manuals
Upload software and firmware updates
- FLEET MANAGEMENT
Organize instruments in groups and regions
Manage user assignments
Visualize instrument locations on map
Customization options
for Vigilant Online
Vigilant Online is designed to support all typical use cases for connected instruments. To match our partners’ corporate style and branding, the product appearance can be customized by changing the user interface. Vigilant Online offers B2B interfaces that allow for the integration and connection of existing customer IT solutions. STRATEC additionally offers its partners a customization of modules to meet individual needs.
